FAQ

Q. What products does Smartwibe sell?
A: Smartwibe offers a wide range of smart gadgets, tech accessories, and innovative devices for everyday life.

Q. Are your products genuine and high quality?
A: Yes, all our gadgets are carefully sourced and tested for quality, performance, and durability.

Q. How long does shipping take?
A: Orders are processed within 1–2 business days and usually delivered within 5–10 business days.

Q. Do you ship internationally?
A:Yes, we ship to most countries worldwide. Shipping options are shown at checkout.

Q. What is your return policy?
A:We offer a 30-day return policy on most products if you are not fully satisfied.

Q. Are payments on Smartwibe secure?
A: Yes, we use encrypted payment gateways like Shopify Payments, PayPal, and Stripe to protect your data.

Q. Do your gadgets come with a warranty?
A: Many of our products include a manufacturer’s warranty, and our support team is here to help with any issues.

Q. How can I track my order?
A: Once shipped, you’ll receive a tracking link via email to monitor your package.

Q. What should I do if I receive a damaged product?
A: Contact us within 7 days of delivery, and we’ll arrange a replacement or refund.

Q. How can I reach customer support?
A:You can contact us via email or through our website’s Contact Us page, and we respond within 24 hours.